User Terms and Conditions

Effective Date of the Latest Version: May 1, 2026

User Terms and Conditions

[Special Important Notice] Please read these terms carefully before registering, activating, or using this APP. Once you complete registration or login, it means that you unconditionally and irrevocably agree to be bound by all the contents of these terms, and acknowledge that all services and functions provided by this App are for pure entertainment purposes only.

1. General Terms and Download Channel Compliance

1.1 Effectiveness of Contract: When you click "Agree" or "Accept" these terms on the registration interface, or in fact begin to download, install, update, run, log in to this App, it means that a legally effective service contract is established between you and us. If you do not agree to these terms, please do not install, use, or immediately uninstall this App.

1.2 Official Genuine Channel: You should and must download and install this App through our authorized official digital distribution stores (such as Google Play Store and Apple App Store). If you obtain this App through any unauthorized third-party websites, cracked channels, private transmission, or other irregular channels, we do not guarantee the integrity and security of the version, and we shall not bear any legal or civil liability for any loss of gold coins, account ban, personal privacy leakage, or economic loss caused to your device and account due to the use of non-genuine programs.

1.3 Update of Terms: We reserve the right to unilaterally modify or update the contents of these terms at any time within the scope permitted by law in accordance with changes in national policies or platform operation needs. The updated terms will take legal effect instead of the original terms once they are announced in the App or sent via system announcements. If you do not agree to the modified new terms, you should immediately stop using this App; if you choose to continue using it, you shall be deemed to have fully accepted the modified terms.

2. Account Eligibility, Custody, and System Abuse Penalties

2.1 Obligation of Safe Custody of Account: Your SHUNSHUN account is for your personal use only under the premise of complying with these terms. You shall not rent, transfer, sell, lend, or gift your member account to any third party in any paid or unpaid manner, nor shall you disclose your login credentials (such as email authorization tokens) to anyone else. All losses and legal consequences caused by your improper custody, theft by others, or active sharing of the account shall be borne by you personally.

2.2 Punishment for Vulnerability Exploitation and Abuse Behavior: When using this App, you must abide by the principle of honesty and good faith. It is strictly prohibited to make illegal profits by any means and methods (including but not limited to using scripts, plug-in programs, reverse engineering, network packet capture tools,modifying device location, or exploiting system vulnerabilities and program bugs).

Once the system detects or the platform verifies that you have used any of the aforementioned improper means to conduct malicious order brushing, cash-out, free or low-cost acquisition of virtual "gold coins"/points, falsification of invitation records, etc., the platform has the right to take one or more of the following punitive measures without prior notice and without bearing any responsibility to you:

1. Immediately and forcibly deduct all virtual gold coins and points obtained through improper means from your account;

2. Temporarily or permanently ban your SHUNSHUN account;

3. Restrict the re-registration and login of the IP or hardware serial number corresponding to your device;

4. Confiscate illegal gains and require you to compensate for all direct and indirect economic losses caused to the platform thereby.

3. Service and Content Core Disclaimer

3.1 For Entertainment Purposes Only: You fully understand and agree that any advice, prediction, fortune interpretation, psychological counseling, life guidance, or feedback provided to you by all advisors on this platform are the personal opinions of the advisors, and can only be provided for cultural entertainment, psychological relief, and playful interaction purposes (FOR ENTERTAINMENT PURPOSES ONLY).

3.2 Professional Judgment Substitution Strictly Prohibited: The information provided by advisors absolutely cannot substitute for the diagnosis, opinion, or treatment provided by any professional personnel with statutory professional qualifications.

This platform does not provide: clinical psychological counseling, mental illness diagnosis, professional medical treatment plans, professional legal counsel opinions, professional tax or financial investment planning.

You should not use the advisor's statements as the basis for making any major decisions that change your life fate, career choice, large-amount fund investment, marriage and family decisions, or medical treatment plans.If you make the aforementioned decisions due to easily believing the advisor's statements and cause any adverse consequences or economic losses, the platform and the advisors shall not bear any joint and several liability.

3.3 Platform Published Content Red Lines: When using public or semi-public functions of this App such as live co-hosting, private chat, and user reviews, you are strictly prohibited from publishing, uploading, or disseminating the following content, otherwise the platform will immediately delete the content and ban your account according to law:

Content that endangers national security, leaks state secrets, subverts state power, or undermines national unity;

Content that damages national honor and interests, or incites rumors, disturbs social order, or undermines social stability;

Content that disseminates obscenity, pornography, gambling, violence, murder, terror, or instigates crimes;

Content that insults or slanders others, or infringes upon the legitimate rights and interests of others;

Any content involving cults, extreme religious fundamentalism, or promoting pseudo-scientific superstition;

Any other content that violates the laws and regulations of the user's country/region and the platform's location.

4. Legal Relationship Between Platform and Advisors & Private Transaction Red Lines

4.1 Independent Contractor Relationship: The advisors on the platform are all independent contract third parties or independent contractors registered through the platform. Advisors are definitely not employees, agents, direct representatives, or partners of the platform or our company. The statements and actions of advisors on the platform only represent themselves personally. The platform makes no express or implied warranty regarding the scientificity, accuracy, quality, or effectiveness of the advice provided by advisors.

4.2 Private Communication and Transaction Red Lines: In order to protect users' personal property safety and privacy, this platform strictly prohibits users and advisors from conducting any form of private direct transactions or obtaining private contact information outside of this App:

You shall not solicit, nor shall you provide to advisors, any private social software accounts, contact information, or communication tools outside the platform (such as WhatsApp, Line, WeChat, phone numbers,Skype, or email addresses);

You shall not accept requests made by advisors to guide you to other platforms or provide services through private channels (such as private transfer, offline payment).

4.3 External Payment Prohibition and Ritual Disclaimer: You shall not pay fees to advisors personally under any name outside the official top-up channels of the App (including but not limited to private transfers, red packets,and tipping).

The platform strictly prohibits advisors from asking users for property on the grounds of prayers, rituals, exorcisms, talismans, consecration ceremonies, or mailing specific physical dharma vessels/fortune stones and other physical items.

If you violate this provision, privately contact advisors, and conduct offline fund transfers, any resulting fraud losses, capital loss, being cheated, or personal and property losses shall be borne by you personally. This platform will not intervene in dispute mediation, nor shall it bear any legal compensation or refund obligations.

5. Platform Liability Limitation and Maximum Compensation Amount

5.1 To the maximum extent permitted by applicable law, the SHUNSHUN APP platform, its parent company, subsidiaries, affiliated entities, directors, senior management, employees, or partners shall not bear any form of compensation liability for any indirect, incidental, punitive, special, or consequential damages arising from your use or inability to use the services of this App (including but not limited to property loss, profit loss, personal accident injury, loss of goodwill, loss of data, or other intangible losses caused by reliance on the advisor's advice).

5.2 In any case, our total, cumulative, and maximum civil liability to you for all claims arising from the use of this service shall not exceed the total amount of gold coin top-up fees you actually paid to us for using the services of this App within the 12 months prior to the occurrence of the claim.

[User Terms - Country-Specific Addenda]

Indonesia

Bilingual Agreement Compliance (Law No. 24 of 2009): In accordance with the provisions of Article 31 of Law No. 24 of 2009 on State Flag, Language, Emblem, and National Anthem of Indonesia, this User Agreement is executed in bilingual versions of English and Indonesian (Bahasa Indonesia). Both versions are deemed to be executed simultaneously and have equal legal effect. In the event of any dispute in translation or interpretation, the English version shall prevail to the maximum extent permitted by Indonesian law, but both parties undertake to adapt the Indonesian version to make it consistent with the intent of the English version.

Electronic Content and Speech Censorship (UU ITE): The speech you post in the App live stream, private chat,and your evaluation of advisors must strictly comply with the Indonesian Law No. 11 of 2008 on Electronic Information and Transactions ("UU ITE"). Disseminating defamatory, pornographic, gambling, fraudulent, or ethnically hateful speech is a criminal offense in Indonesia. The platform will ban the account according to law and cooperate with the Ministry of Communication and Informatics (MOCI) and the police for traceability.

Liability Limitation Exclusion Restrictions: The provisions of Article 5 of this part regarding liability limitation are subject to the Indonesian Law No. 8 of 1999 on Consumer Protection. If the platform is proven to have gross negligence, intentional fraud, or willful misconduct causing damage to the user's person or property, the liability limitation shall not apply.

Age and Contracting Capacity: You confirm that you are at least 18 years old, or although under 18 years old,you have obtained full civil capacity through legal marriage. If the above criteria are not met, this Agreement must be entered into through the accompaniment and consent of parents or guardians.

Malaysia

Consumer Rights Protection: Clause 5 (Limitation of Liability) under these terms is fully subject to the Malaysian Consumer Protection Act 1999. Under Malaysian law, any term in a standard form contract that purports to exclude or limit liability for injury or death of a user, severe health damage, or major economic loss caused by the platform's own negligence, gross negligence, or intentional breach of contract shall be directly ruled invalid.

Account Real-Name and Network Content: Users must comply with Section 233 of the Malaysian Communications and Multimedia Act 1998 ("CMA"), which strictly prohibits utilizing this App to transmit or share content that is improper, threatening, vulgar, or malicious in nature.

Registration Age: The legal age threshold for you to independently conclude and perform this service contract in Malaysia is 18 years old.

Singapore

Exclusion of Third-Party Rights (Contracts Rights of Third Parties): Any third party who is not a party to this service agreement has no right to claim or enforce any terms in this Agreement under the Singapore Contracts (Rights of Third Parties) Act 2001.

Civil Liability Limitation: According to the provisions of the Singapore Unfair Contract Terms Act 1977 ("UCTA"), any clause in a standard contract that excludes liability for personal injury or death caused by a party's negligence is absolutely invalid in law. We only apply the platform liability limitation in Clause 5 of this Agreement within the "fair and reasonable" scope permitted by UCTA.

Registration Age: The age threshold stipulated by the Singapore Civil Law Act to independently enter into a binding contract is generally 21 years old. Singapore users under 21 years old must have their parents or legal guardian agree to these terms before using the paid services of this App.

Thailand

Standard Contract Fairness Constraints: The liability limitation in Clause 5 of these terms and other formatted limitation disclaimer clauses are fully governed by the Thailand Unfair Contract Terms Act, B.E. 2540 (1997). If the court finds that the liability limitation terms lead to a serious imbalance of rights and obligations between the platform and consumers and are manifestly unfair, Thai courts have the power to directly reduce the restriction or directly rule that such disclaimer terms are partially invalid.

Cyber Fraud and Compliance: When users use this App within Thailand, the published content must strictly comply with the Thailand Computer Crime Act B.E. 2550 (2007) and its amendments. It is strictly prohibited to use the system for any form of fraud, false information dissemination, or publishing speech that insults the royal family.

Registration Age: Unless minor status has been terminated by legal marriage to become an independent capable person under Thai law, users must be at least 20 years old to register independently and check to agree to this Agreement.

Vietnam

Civil Legal Relationship Adjustment: The validity and content of these terms are fully subject to the mandatory provisions of the Vietnamese Civil Code 2015, Law on Protection of Consumers' Rights 2010, and Law on Information Technology.

Prohibition of Publishing Content (Cybersecurity Law): According to the Vietnamese Law on Cybersecurity,users are strictly prohibited from publishing any content within the App that opposes the Socialist Republic of Vietnam, distorts history, undermines national great unity, defames government agencies, or insults national heroes.

Registration Age: Vietnamese law allows individuals who are at least 16 years old and possess civil capacity to independently enter into electronic service contracts compatible with their age and cognitive level. Those under 16 years old must obtain the written confirmation of their guardians.

Philippines

Consumer Law and Disclaimer Restrictions: The disclaimer and liability limitation in Clause 5 of these terms are governed by the Consumer Act of the Philippines (R.A. 7394). Any clause that exempts liability for damages caused by the platform's intentional false advertising or deceptive business practices may be deemed invalid under Philippine law.

Cybercrime Prevention: The content sent by users in platform co-hosting and private chats is strictly prohibited from violating the Philippines Cybercrime Prevention Act of 2012 (R.A. 10175). The platform will strictly cooperate with the police to crack down on the dissemination of illegal and harmful speech targeting minors within the platform.

Registration Age: The age of full capacity stipulated by Philippine law is 18 years old. Persons under 18 years old shall not register independently and purchase paid products.

Cambodia

Consumer Protection and Limitation of Liability: Article 5 (Limitation of Liability) of these Terms is fully governed by Cambodia's Law on Consumer Protection. Any exculpatory provision attempting to exclude liability through standard terms for major loss of user life, person, or property caused by the platform's intentional misconduct or gross negligence shall be deemed invalid under Cambodian law.

Online Content and Conduct Code: Users must strictly abide by Cambodia's Law on Telecommunications and relevant cybercrime regulations. It is strictly prohibited to use this App to publish illegal speech that incites social unrest, defames others, involves gambling or pornography, or endangers national security.

Registration Age: The legal age of civil capacity for you to independently enter into and perform this Service Agreement in Cambodia is 18 years old.

Governing Law and Dispute Resolution

1. Governing Law

The conclusion, validity, interpretation, performance, modification, and termination of this Agreement (including Parts I to IV, as well as country-specific addenda), and any litigation disputes arising therefrom, shall be uniformly governed by and construed exclusively in accordance with the laws of the Republic of Singapore.

2. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to this Agreement, including any question regarding its existence, validity, performance, breach, or termination, shall first be resolved through friendly consultation between both parties.

If consultation fails, either party shall and can only submit the dispute to the Singapore International Arbitration Centre (SIAC) for final and binding arbitration in accordance with the Arbitration Rules of the SIAC in force when the notice of arbitration is submitted.

The arbitral tribunal shall consist of one (1) arbitrator, who shall be appointed by the Secretary-General of the SIAC.

The seat of arbitration shall be Singapore.

The language of arbitration shall be English.

The arbitral award is final and binding on both parties.

Contact Us

If you have any questions, complaints, suggestions regarding this Agreement, or wish to exercise your personal data rights, please contact our compliance team through the following official contact channels:

Official Support Email: support@shunshun.tech

We will investigate and properly solve it for you within the prescribed time limit according to laws and regulations after receiving your feedback and verifying your user identity.